Kensington Art Supply Return Policy
WE MUST HAVE THE ORIGINAL RECEIPT
If a product is not right for you, you have 14 days to return it to us for a full refund. All refunds will be given in the same form of payment as original purchase.
To be eligible for a return, your item must be in the same condition that you received it. Items must be new, unopened and in its original packaging. We will not accept a return on any items that have been used. All writing instruments must be unused and fountain pens must not have had any ink travel through the feed or nib.
EXCEPTIONS / NON-RETURNABLE ITEMS:
Books, DVD’s, Paint Markers, Aerosols, Dry Pigments/Powders, Decorative or Open Stock Papers, Gift Cards, Special Orders, Clearance Items, Cellophane Bags, Loose Paper, Cut Paper or Canvas.