Customer Care

Customer Care

Customer Service is a priority here at Kensington Art Supply!

It’s a responsibility we take quite seriously, and it’s helped us maintain strong relationships with thousands of passionate & creative artists across North America.

We are all Artists dedicated to making your creative experience a fulfilling & rewarding one. We cater to newbies,

hobbyists & professionals of any skill level. Ask us anything, we value all of your questions regarding your creative endeavors.

We’re happy to help out, discussing techniques, product advice, suggestions for new & creative ways for using our products.

If you need support with anything we offer, please reach out to one of our amazing Teammates and they will be more then happy to work with you.

KAS Team

Return Policy

Without the original receipt we are unable to process any returns.

14-Day Return/Exchange Policy

Qualified returns must be in sellable condition unless return is because of a manufacturer defect.  All returns will be given in the same form of payment as the original purchase.


The following items are final sale, no exceptions: books, DVDs, paint markers, aerosols, dry pigments/powders, decorative papers, gift cards, special orders, clearance items, loose paper, and cut paper or canvas.